Conventional wisdom states that the best brainstorming sessions are
the extremely rapid fire ones where ideas are flying out like arrows and
much energy is expended. In actual fact, you need a little bit of
deliberation before you can make a concept tangible. And a little more
before you invest in fixed costs before getting it to market.
Where and how does this apply?
Since brainstorming is a part of the
user centered design process, it really should not be left out of the
strategic planning process. In actual fact, it very often is – when
timelines are created by earnest young project managers, trained in the
latest business school frameworks, they follow the planning phases
taught in classes like Marketing 101 or Intro to strategy.
None of these processes, from what I recall of my business school
days have an explicit step in their various processes for brainstorming
or ideation. It is implicit, that if a marketing department of a large
global multinational, goes away on a fancy offsite to come up with the
next three year markeitng plan for the country, they will get together
in teams and brainstorm on strategies for the plan.
But they don’t, not really, it’s a few hurried minutes, usually with
some amount of guilt or embarressment in indulging themselves in the
pleasure of free flowing thoughts and ideas instead of doing ‘real
work’.
That’s something every designers knows, on a deep and fundamental
level, that you need to set the time aside to brainstorm, that the
energy is the key to a good end result, not necessarily the specific
ideas in and of themselves.
It seems like a very organic process, and it brings the whole team
together, prepared then to go their own ways for their specific parts of
the project, after all having more or less understood the collective
vision.
If conducted with the rigor that it is among particularly strategic human centered design firms among regular finance, sales, marketing or engineering meetings, in a company,
before it begins the new product development process or new market
strategy, think of the difference it would make to the global end
result?
There
is a fundamental difference between a ‘launch’ or a kickoff where the
senior management presents to the team the concept and it’s
implementation (i.e. the corporate strategy or vision) and one where the
team is creating the brand together.
And this "paused brainstorming" can be applied by any group of stakeholders getting together to
implement a large scale project or programme with common goals and
outcomes.
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